Terms of Service

1. Acceptance of Terms

By accessing and using RelayChain's website and services, you accept and agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not use our services. We reserve the right to modify these terms at any time.

2. Description of Services

RelayChain provides an analytics platform delivering business intelligence, data visualization, reporting tools, and predictive analytics services. Our services are provided for informational and analytical purposes. We do not provide financial advice, legal advice, or guaranteed business outcomes.

3. User Responsibilities

Users agree to:

• Provide accurate, complete, and current information
• Maintain confidentiality of account credentials
• Use services in compliance with all applicable laws
• Not engage in unauthorized access or data manipulation
• Not use services for unlawful or harmful purposes
• Not infringe on intellectual property rights
• Comply with platform usage policies and guidelines

4. Intellectual Property Rights

All content on the RelayChain platform, including software, text, graphics, and designs, is the property of RelayChain or its licensors and protected by copyright, trademark, and other intellectual property laws. Users are granted a limited license to use the platform for authorized purposes only.

5. Limitation of Liability

To the fullest extent permitted by law, RelayChain shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profit, revenue, data, or business opportunities
• Service interruptions or unavailability
• Errors or inaccuracies in data or analytics
• Third-party actions or content

6. Disclaimer of Warranties

RelayChain services are provided "AS IS" without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or non-infringement. We do not guarantee uninterrupted service or error-free operations.

7. Indemnification

Users agree to indemnify and hold harmless RelayChain from any claims, damages, or expenses arising from user violation of these terms, infringement of third-party rights, or misuse of the platform.

8. Governing Law and Jurisdiction

These terms are governed by Indonesian law. Any disputes shall be resolved in the courts of Jakarta, Indonesia. Both parties consent to exclusive jurisdiction and venue in these courts.

9. Dispute Resolution

Before initiating legal action, parties agree to attempt resolution through negotiation and mediation. Disputes not resolved informally shall be subject to binding arbitration under Indonesian arbitration rules.

10. Modifications to Terms

RelayChain reserves the right to modify these terms with notice. Continued use of services constitutes acceptance of modified terms. Material changes will be communicated via email or website notification.

11. Service Suspension

RelayChain may suspend or terminate services for violation of these terms, non-payment, or technical reasons. Termination does not waive liability for breach prior to termination.

12. Severability

If any provision is found unenforceable, that provision shall be modified to the minimum extent necessary or severed, and remaining provisions shall remain in full effect.

13. Contact Information

For questions regarding these terms, contact:

• Email: legal@relaychain.dev
• Phone: +62 (21) 5531-0100
• Address: Jl. Sudirman No. 42, Jakarta 12190, Indonesia